If you are looking for relevant topics for meetings with your sales people, try some of these:
Announce any claims that your products have paid out, stressing the effect these can have on customer loyalty.
Use repair orders to illustrate the cost to the customer with and without the service contract.
Discuss the effect the high tech components and safety features have on the frequency of claims, both GAP—as more vehicles are declared a total loss due to the cost to replace these parts, and car repairs—since most of these components have to be replaced with higher priced OEM parts.
Explain how to confidently handle questions about rate and payment.
Tell them what information they can share with you that will help you help their customer.
Stress the importance of turning over an internet buyer prior to the delivery.
As always, your Jeram Marketing representative is available to hold meetings or help you prepare for them.
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